Strategic Business Intelligence Analyst for Customer Experience and Business Trends
14 hours ago
This job is a fantastic opportunity to work with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. We're seeking a skilled and motivated Business Intelligence Engineer (BIE) to analyze and deliver insights that will help us better serve our customers.
Job OverviewThe Customer Experience and Business Trends (CXBT) team at Amazon is looking for a talented Business Intelligence Engineer who can drive innovation and improvement in customer experiences. As a key member of our team, you'll have the chance to make a significant impact on our current and future customers.
About the RoleIn this role, you'll be responsible for:
- Owning, designing, developing, documenting, and managing scalable solutions for new and ongoing analyses metrics, reports, and dashboards to support business needs
- Identifying new data sources and inventing new methodologies and approaches to understand and drive improved customer experiences
- Driving efforts to simplify, automate, and standardize processes across the team to drive efficiencies, expand scope, and drive increased impact to customer experience
- Ability to clearly articulate assumptions, methodologies, results, and implications
- Presenting deep dives and analysis to both technical and non-technical stakeholders, ensuring clarity and understanding
To succeed in this role, you should have:
- At least 2 years of analyzing and interpreting data with Redshift, Oracle, NoSQL experience
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)
- Experience with scripting language (e.g., Python, Java, or R)
We're interested in candidates with:
- A Master's degree or Advanced technical degree
- Knowledge of data modeling and data pipeline design
- Experience with statistical analysis, co-relation analysis
The estimated salary range for this position is $120,000 - $180,000 per year, depending on experience and qualifications. Additionally, you'll enjoy a range of benefits including comprehensive health insurance, retirement savings plan, and opportunities for professional growth and development.
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