Cloud Solution Delivery Lead Consultant

4 weeks ago


Pune, Maharashtra, India NTT DATA Services Full time

We are seeking a Cloud Solution Delivery Lead Consultant to join our team in a dynamic and innovative environment. As a key member of our Energy & Utilities team, you will be responsible for providing exceptional support services to our clients in the APAC region.

Key Responsibilities:

  1. Provide hands-on support as an Allegro specialist
  2. Understand the criticality of user issues and manage support incident resolution
  3. Participate in global support issue resolution and problem investigation
  4. Communicate clearly and professionally with clients and the global NTT Data team
  5. Engage with functional and technical consultants to find solutions to support incidents
  6. Own and manage operational procedures
  7. Have a strong understanding of the energy/commodity industry, with a preference for Power, Gas, and/or Oil knowledge
  8. Be able to work with a geographically dispersed team and business stakeholders

Requirements:

An enthusiastic self-starter with proven problem-solving skills, technical configuration experience of Allegro, and familiarity with Allegro Class events (C#/.NET). Ability to communicate technical solutions to business and IT stakeholders, strong analytical skills, and attention to detail. Dynamic presentation skills and the ability to train/influence others. Experience in both physical and financial trading environments (Gas and Power) preferred. Strong problem identification skills and creativity to develop new, innovative solutions. Excellent communication and presentation skills. Ideally have experience in consulting, but not essential. Ability to work independently and on your own initiative. Ability and flexibility to adjust to a fast-changing and demanding environment.

About NTT DATA Services:

NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.



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