Salesforce Digital Solution Consultant Lead
1 day ago
Job Title: Salesforce Digital Solution Consultant Lead
About the Role:
We are seeking a highly skilled Salesforce Digital Solution Consultant Lead to join our team in Pune, India. As a key member of our team, you will be responsible for leading digital solution consulting projects and ensuring the successful delivery of our clients' projects.
Key Responsibilities:
- Lead or perform a major role in discovery workshops
- Produce AS-IS and TO-BE process flows in Visio, Lucid, etc.
- Identify gaps and pain points
- Elucidate requirements into user stories and acceptance criteria and gain client sign-off
- Prepare for and conduct sprint end client demos
- Work with technical leads; onshore and offshore
- Use analytical and problem-solving skills
- Write stories from epics, run refinement sessions, drive daily stand-ups, the relationship builder among product owner, client, and other project stakeholders
Requirements:
- Current Salesforce Administrator Certification
- 4+ years of business analysis experience
- 3+ years of Salesforce.com experience, including configuration, workflow/process builder and flow, approval processes, org-wide sharing rules, role hierarchy and user profiles, data migration using data loader or data.io, reports and dashboards creation
- Salesforce App Builder, Service Cloud or Sales Cloud Consultant Certification
- Agile cert (SAFe, IIBA, PMI, etc.)
- Superior written and verbal communication
- Strong understanding of CRM functional knowledge
- Prior experience with multiple system integrations and data field mapping
- Experience in user acceptance testing and end-user training
About NTT DATA Services:
NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers. We are committed to our clients' long-term success.
Equal Opportunity Employer:
NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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