
Customer Service Representative
1 day ago
Deliver Exceptional Customer Experience
We are seeking a skilled and customer-centric individual to join our team as a Customer Support Representative. The successful candidate will be responsible for providing top-notch support to customers, resolving their queries, and ensuring a positive experience.
Key Responsibilities
- Respond to customer inquiries in a professional and timely manner.
- Assist customers with product/service information and resolve issues efficiently.
- Maintain accurate records of customer interactions and update databases accordingly.
- Escalate complex issues to the relevant department when necessary.
- Continuously improve customer satisfaction by delivering exceptional service.
Requirements
- Excellent verbal and written communication skills.
- A positive attitude, patience, and strong problem-solving abilities.
- Ability to work in shifts if required.
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