Customer Service Representative

1 day ago


Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 4,50,000 - ₹ 7,50,000

Deliver Exceptional Customer Experience

We are seeking a skilled and customer-centric individual to join our team as a Customer Support Representative. The successful candidate will be responsible for providing top-notch support to customers, resolving their queries, and ensuring a positive experience.

Key Responsibilities

  • Respond to customer inquiries in a professional and timely manner.
  • Assist customers with product/service information and resolve issues efficiently.
  • Maintain accurate records of customer interactions and update databases accordingly.
  • Escalate complex issues to the relevant department when necessary.
  • Continuously improve customer satisfaction by delivering exceptional service.

Requirements

  • Excellent verbal and written communication skills.
  • A positive attitude, patience, and strong problem-solving abilities.
  • Ability to work in shifts if required.


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