Collections - Management Trainee Position
7 days ago
Job Title: Management Trainee for Collections
Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our people across countries are driven by our curiosity, agility, and desire to create lasting value for clients.
We are inviting applications for the role of Collections Representative. This role involves managing all collection and dispute resolution activities in accounts receivable and related settlement processes.
Key Responsibilities:
- Collection of invoices and management of all related processes, including dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration.
- Effective communication and support of collection goals, while providing quality customer service and pursuing knowledge of skills and tools to be used in all collection efforts.
- Follow-up with various departments to get supporting documents for dispute/deductions resolution.
- Ability to handle, troubleshoot, and resolve recurring or occasional bottlenecks.
- Effective communication and support of collection goals, while providing quality customer service and actively pursuing knowledge of skills and tools to be used in all collection efforts.
Qualifications:
- B.Com Graduation
- Relevant work experience
Preferred Qualifications:
- Good Communication Skills
- Ability to learn ERP systems
- Good analytical and problem-solving skills
- Excellent MS Office skills including MS Excel
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