Operations Director

1 week ago

Mumbai, Maharashtra, India beBeeOperations Full time ₹ 12,00,000 - ₹ 15,00,000

Job Overview:

The Operations Director will lead the operations support team in India, driving day-to-day activities for functions including order processing, documentation, invoicing, fleet management, MIS, Import, regulatory affairs, and customer service.

Key Responsibilities:

  • Streamline and organize information to ensure clarity and accessibility.
  • Review, revise, and formalize Standard Operating Procedures (SOPs) to ensure efficiency, compliance, and consistency across all operations support functions.
  • Identify opportunities for process improvement and implement solutions to streamline operations.
  • Coordinate daily warehouse operations including order fulfillment, shipping schedules, inventory updates, and returns.
  • Collaborate with distribution centers managers to streamline processes and resolve issues effectively.
  • Track and monitor day-to-day performance metrics for distribution centers.
  • Identify performance gaps with the India team and drive timely corrective actions.
  • Ensure accuracy and timeliness in documentation across all operational support functions.
  • Manage relationships with internal teams, external vendors, and stakeholders.
  • Facilitate effective communication and collaboration between cross-functional teams.
  • Lead, mentor, and support clearance and teams handling daily operational tasks.
  • Manage P2P (Procure-to-Pay) process including invoice booking and vendor coordination.
  • Handle confidential information with integrity.
  • Ensure compliance with data protection, privacy regulations, and company policies.

Requirements:

  • 10 to 15 years of experience in operations support, supply chain, or a related field, including data analysis.
  • Warehouse Management and problem-solving skills.
  • Proficiency in Microsoft Excel.
  • Excellent communication and presentation skills.
  • Ability to handle confidential information with discretion.
  • Strong organizational and multitasking abilities.
  • Knowledge of SOPs and process improvement methodologies.
  • Assertive and proactive approach to work.
  • Knowledge of warehouse operations, inventory management, and logistics.
  • Familiarity with ERP systems is desirable.

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