Advanced Service Management Specialist

2 weeks ago


Morādābād, Uttar Pradesh, India beBeeServiceManagement Full time ₹ 14,40,000 - ₹ 24,00,000

Key Objectives:

  • Deliver advanced technical assistance for Service Management processes in a high-stakes environment.
  • Maintain adherence to regulatory standards and best practices.
  • Operate under ITIL protocols and investigate complex issues.
  • Manage approved service changes and participate in disaster recovery/business continuity planning exercises.

Essential Skills:

  • Minimum 3 years of experience in Service Management (L2)
  • Minimum 8 years of experience in Service Management (L3)
  • Proficiency in ServiceNow/BMC

Tech Expertise: Service Management, Incident/Change/Problem Resolution, ServiceNow/BMC

Additional Responsibilities:

  • Develop and implement efficient service management strategies.
  • Collaborate with cross-functional teams to drive process improvements.
  • Stay up-to-date with industry trends and emerging technologies.


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