Technical Content Creator

6 days ago


Anywhere in IndiaMultiple Locations Falcon Full time
Job Title: Technical Writer

About the Role:

Falcon is seeking a skilled Technical Writer to join our product team. As a key member of the team, you will be responsible for creating and owning the best developer portal in the industry.

Responsibilities:

  • Create product brochures, user guides, and other documentation to brief product features.
  • Develop pictorial representations of product flows and system architecture.
  • Produce documents that include API references, API documentation, developers' guides, and manuals for integration and implementation.
  • Write guides and manuals to explain each product feature to product and business teams of Falcon's customers.
  • Manage version control and API documentation.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • 3-5 years of experience as a Technical Writer/Info Developer, working on technically complex payments infrastructure and/or platforms.
  • Strong writing, editing, and proofreading skills with exceptional attention to detail.
  • Strong collaboration and communication skills to work effectively with cross-functional teams and subject matter experts.
  • Ability to balance user needs with business goals.
  • Computer programming background (Knowledge of C, C++, Java, PHP, or other programming languages).
  • Knowledge of formatting standards like Javadoc, OpenAPI, etc.
  • Excellent communication and writing skills to interact with developers.
  • Expertise in API/software development kit (SDK) writing.
  • Real interest in hustling in a fast-growing fintech startup environment.

What We Offer:

  • Endless growth opportunities and the ability to take on new and exciting challenges.
  • Chance to learn, simplify, and publish literature around many interesting financial products.
  • Opportunity to work with the best of the product, design, and engineering folks.
  • Medical insurance for you and your family.
  • Hybrid work policy that allows you to work in the office and from home.

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