Technical Content Creator
6 days ago
About the Role:
Falcon is seeking a skilled Technical Writer to join our product team. As a key member of the team, you will be responsible for creating and owning the best developer portal in the industry.
Responsibilities:
- Create product brochures, user guides, and other documentation to brief product features.
- Develop pictorial representations of product flows and system architecture.
- Produce documents that include API references, API documentation, developers' guides, and manuals for integration and implementation.
- Write guides and manuals to explain each product feature to product and business teams of Falcon's customers.
- Manage version control and API documentation.
Requirements:
- Bachelor's degree in Computer Science or related field.
- 3-5 years of experience as a Technical Writer/Info Developer, working on technically complex payments infrastructure and/or platforms.
- Strong writing, editing, and proofreading skills with exceptional attention to detail.
- Strong collaboration and communication skills to work effectively with cross-functional teams and subject matter experts.
- Ability to balance user needs with business goals.
- Computer programming background (Knowledge of C, C++, Java, PHP, or other programming languages).
- Knowledge of formatting standards like Javadoc, OpenAPI, etc.
- Excellent communication and writing skills to interact with developers.
- Expertise in API/software development kit (SDK) writing.
- Real interest in hustling in a fast-growing fintech startup environment.
What We Offer:
- Endless growth opportunities and the ability to take on new and exciting challenges.
- Chance to learn, simplify, and publish literature around many interesting financial products.
- Opportunity to work with the best of the product, design, and engineering folks.
- Medical insurance for you and your family.
- Hybrid work policy that allows you to work in the office and from home.
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