Post Sales Customer Experience Manager

10 hours ago

Noida, Uttar Pradesh, India beBeeCustomerExperience Full time ₹ 4,00,000 - ₹ 8,00,000
Job Opportunity: Post Sales CRM Executive

We are looking for a skilled professional to oversee the end-to-end post-sales journey of homebuyers. This role will ensure a seamless customer experience from booking until possession, including documentation and coordination.

Responsibilities:
  • Manage post-sales activities to deliver exceptional customer service.
  • Coordinate with internal teams to ensure timely documentation and possession.
  • Analyze customer feedback to identify areas for improvement.


Requirements:
  • Bachelor's degree in Marketing, Business Administration, or related field.
  • 2+ years of experience in CRM or customer-facing roles.
  • Excellent communication and problem-solving skills.


What We Offer:
  • A dynamic work environment with opportunities for growth.
  • A competitive salary and benefits package.
  • The chance to make a meaningful impact on our customers' lives.


This is an exciting opportunity to join our team and contribute to delivering exceptional customer experiences. If you're passionate about CRM and customer service, we encourage you to apply.

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