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Business Operations Manager
1 week ago
We are seeking a skilled Revenue Operations Executive to join our dynamic team at Atica Global. As an Operations Executive, you will play a crucial role in managing daily operations, client communications, and escalations.
This role is ideal for someone who thrives in a fast-paced environment and enjoys problem-solving while ensuring smooth service delivery. Your primary responsibilities will include monitoring and responding to reviews on online platforms, handling daily operations and managing brand websites and OTAs, communicating with clients and resolving escalations promptly, sharing analysis reports and insights with clients, and collaborating with internal teams to ensure service excellence.
To succeed in this role, you will need 1-3 years of experience in operations, client servicing, or a related field, a basic understanding of operations concepts and competitive analysis, strong communication and interpersonal skills, eagerness to learn and ability to work in a fast-paced environment, and proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). You will also require a high level of motivation, adaptability, and problem-solving skills.
At Atica Global, we offer a collaborative and inclusive work culture, a competitive salary and benefits package, comprehensive Health Care benefits that cover employee, spouse, and two children, and growth and advancement opportunities within a rapidly expanding company. We are an equal opportunity employer and welcome candidates from diverse backgrounds to apply.
Estimated Salary: ₹2,50,000 - ₹5,00,000 per annum