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Lead Trainer, Learning and Development

1 month ago


Bengaluru, Karnataka, India Altisource Full time

Job Title: Lead Trainer, Learning and Development

Job Overview:

This position requires a skilled professional to facilitate classroom/virtual training programs, develop content, and focus on skills development for front-line associates. The ideal candidate will lead and manage intervention-based learning, working closely with department heads to assess and evaluate training needs.

Roles & Responsibilities:

  • Develop and implement soft skill training programs for various business units, in consultation with department heads, including assessment and evaluation methods.
  • Partner with business units to outline deliverables, expectations, and risks, including specific training needs.
  • Assess training and development needs through various resources available.
  • Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum training effectiveness.
  • Define ROI on every training program delivered.
  • Design training courses and content necessary to meet training needs.
  • Monitor and measure effectiveness of all training programs.
  • Act as a liaison with L&D and the business units to ensure consistency with practices.
  • Contribute to process improvements and innovation in the L&D function.
  • Be a team player and act in accordance with the organization's code of conduct.

Qualifications:

Key Skills:

  • Excellent communication, presentation, and public speaking skills.
  • Critical thinking and persuasive skills.
  • Exceptional skills in connecting and influencing people.
  • Data-oriented/Excel know-how.
  • Proactive and great sense of ownership.
  • Active collaboration.
  • Ability to work under stringent timelines and pressure.
  • Ability to prioritize relevant tasks/activities.
  • Flexibility to work in various shifts.

Eligibility:

  • Minimum 2 years of strong knowledge and experience with the soft skills training function.
  • Should be a graduate in any discipline.