
Financial Service Advisor
2 weeks ago
We are seeking highly motivated and detail-oriented professionals to join our team as Client Services Representatives.
Job SummaryThe primary responsibility of a Client Services Representative is to provide exceptional customer service and support via various communication channels. Strong understanding of products and services, along with excellent problem-solving skills to troubleshoot complex issues, is essential.
Key Responsibilities:
- Respond to client inquiries via inbound calls, email, and online chat.
- Assist clients with account opening and funding, as well as provide guidance on using Trader Workstation features.
- Investigate trade issues and order executions, ensuring seamless execution of client transactions.
Requirements:
- University degree required.
- Excellent verbal and written communication skills in English.
- Strong quantitative/analytical skills and high-level MS Excel skills.
- An enthusiastic and energetic personality with a positive attitude towards learning more about global financial markets.
Benefits and Perks:
- Competitive salary package.
- Performance-based annual bonus.
- Group Medical & Life Insurance.
- Modern offices with free amenities & fully stocked cafeterias.
- Monthly food card & company-paid snacks.
- Hardship/shift allowance with company-provided pickup & drop facility.
- Attractive employee referral bonus.
- Frequent company-sponsored team building events and outings.
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