Retail Sales Professional

2 weeks ago

Thrissur, Kerala, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000

As the front-line representative of a retail store, you will be responsible for delivering exceptional customer experiences.

Key Responsibilities:
  • Provide friendly and professional interactions with customers visiting the store.
  • Maintain a clean and organized store environment that meets high standards.
  • Manage inventory of stock, ensuring items are properly logged and available as needed.
  • Handle daily cash collection and prepare end-of-day financial summaries with accuracy.
  • Follow up with customers regarding the collection of completed orders.
  • Resolve customer concerns or grievances politely and confidently, ensuring customer satisfaction.
  • Stay in close communication with the operations team to ensure smooth processing of articles and resolve any logistical issues.
Requirements:
  • Prior experience in luxury retail, customer service, or a related role is preferred.
  • Strong verbal communication skills in English, with the ability to engage with customers confidently.
  • A polite, hospitable, and solution-oriented approach to customer service.
  • Basic understanding of managing cash transactions and maintaining financial records.
  • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
  • A proactive and positive attitude towards resolving customer issues and ensuring smooth store operations.

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