IT Service Level Management Consultant

3 weeks ago


Bengaluru, Karnataka, India Pan Asia HR Solutions Full time

About the Job

We are seeking an experienced IT Service Level Management Consultant to join our team in Bangalore. As a key member of our IT department, you will play a critical role in driving business performance and optimizing service levels for our clients.

Responsibilities:

  • Develop and implement strategies to improve service level management and reporting.
  • Collaborate with cross-functional teams to identify areas for process improvement and implement changes.
  • Analyze data and provide insights to drive business decisions.
  • Design and implement reports and dashboards to enhance visibility into service level performance.

Requirements:

  • Bachelor's degree in Commerce or Science.
  • 3-5 years of experience in service level management and reporting.
  • Certification in PMP and ITIL or Prince 2.
  • Strong project management and organizational skills.
  • Excellent communication and interpersonal skills.

Salary Estimate: ₹12,00,000 - ₹20,00,000 per annum.



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