Customer Experience Strategist
4 days ago
As a CPQ transformation specialist, you will play a pivotal role in revolutionizing the front office operations of manufacturing industries.
Transforming manufacturing industries requires a deep understanding of customer experience strategy and consulting. This is where your expertise comes into play, leveraging domain knowledge to drive breakthrough consulting engagements.
The ideal candidate will have a proven track record of advising global clients on CRM, sales, and service processes within the automotive and industrial equipment sectors.
- Developed use cases and guided technical teams for POC/solution development and testing.
- Published thought leadership papers based on advisory work and industry trends.
- Represented the company in leading industry forums.
- Defined Front Office transformation roadmaps and strategies for manufacturing clients.
- Led teams in consulting and implementation projects.
Key qualifications include:
- Experience with customer-centric transformation initiatives.
- Strong analytical skills with ability to distill complex data into actionable insights.
- Excellent communication and interpersonal skills.
- Ability to collaborate effectively with cross-functional teams.
- Results-driven approach with a focus on delivering high-quality outcomes.
This is an exciting opportunity to be part of a dynamic team driving innovation and growth in the manufacturing sector. If you are passionate about transforming business operations and driving customer satisfaction, we encourage you to apply.
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