
Export Documents Specialist
1 week ago
Job Title: Document Processor
About the Role:We are seeking a highly organized and detail-oriented Document Processor to join our team. As a key member of our Export Docs Team, you will play a critical role in ensuring that all documentation is processed efficiently and accurately.
Responsibilities:- Respond to client inquiries within a timely manner via email or Skype message.
- Run daily cutoff reports from client logistic systems and notify shippers and file managers accordingly.
- Verify that all client-submitted documents contain necessary information for processing.
- Supply PRE-ALERTS to overseas agents for further processing and on-carriage.
- Review internal notes in booking records.
- Enter received documents within the same business day (8:30am-4:30pm EST) or the next working day if received after 4:30pm.
- Submit AES and SI to carriers in a timely manner.
- Verify proof received from carriers matches dummy or correction prior to ETD to avoid correction fees.
- Submit SI to carriers even without container numbers using DUMMY, then correct and resubmit.
- Obtain final customer approval for BL OK or not, and charge a fee for corrections if needed.
- Manage daily email replies and comments with customers or client file managers.
- Prior experience in document processing or a related field.
- Excellent communication and organizational skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and accuracy.
- Proficiency in MS Office and other relevant software.
We offer a competitive salary and benefits package, including opportunities for professional growth and development.
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