Operations Performance Manager

4 weeks ago


India Lotus Interworks Full time

Job Title: Operations Performance Manager

About the Role:

We are seeking an exceptional Director of Team Optimization to lead our operations performance team. This role is pivotal in driving excellence across multiple teams, ensuring we consistently meet or exceed established benchmarks.

Key Responsibilities:

  • Drive operational excellence across multiple teams, managing a workforce of 100+ members.
  • Continuously monitor and maintain the Team Performance Index (TPI) to meet or exceed established benchmarks.
  • Ensure individual teams consistently achieve their Key Performance Indicators (KPIs) and project objectives.
  • Develop and execute performance improvement strategies for teams underperforming against targets.
  • Oversee resource allocation and optimization across multiple concurrent projects.
  • Establish and refine systems to track and analyze team performance metrics.
  • Provide regular performance insights and reports to senior leadership.
  • Proactively identify and address operational challenges impacting team performance.

Required Qualifications:

  • Minimum of 7 years of experience in operations management.
  • Demonstrated success in managing large-scale teams (100+ members).
  • Expertise in using performance management systems and KPI tracking tools.
  • Exceptional analytical and problem-solving skills.
  • Proven ability to lead, motivate, and optimize team performance.
  • Bachelor's degree in Business, Operations Management, or a related field.

Preferred Qualifications:

  • Experience in lead generation or digital marketing operations.
  • Familiarity with marketplace models and real-time project management.
  • MBA or an advanced degree in a relevant discipline.
  • Proficiency in performance optimization tools and methodologies.
  • A history of implementing successful performance improvement initiatives.

Compensation: $140,000 - $180,000 per year, depending on experience.

About Lotus Interworks:

Lotus Interworks is a cutting-edge AI-powered tech company based in Los Angeles, specializing in providing small to mid-sized businesses with custom digital solutions, including websites, marketing services, and operational tools.



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