Service Support Specialist

Job Title: Senior IT Service Management (ITSM) Specialist TrainerLocation: RemotePosition Overview:We are seeking a seasoned IT Service Management (ITSM) professional trainer with over 10+ years of experience in managing IT service delivery, process governance, and continual improvement. This role is designed for a professional who will not only oversee ITSM...

Job Title: Senior HR Service Delivery (HRSD) Specialist Trainer Location: RemotePosition Overview: We are seeking an experienced HR Service Delivery professional (Trainer) with 10+ years of expertise in HR operations, process optimization, and employee services. The role involves overseeing HR service delivery processes while ensuring efficiency, compliance,...

Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers’ environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range...

Business Operations ProfessionalOverview:We are seeking a skilled Business Operations Professional to manage daily office operations, provide exceptional customer service, and coordinate with warehouse staff.Key Responsibilities:Manage correspondence, data entry, and filing in an organized manner.Offer top-notch customer support to clients and colleagues...

Job Overview:We are seeking a seasoned Ecommerce Specialist with expertise in Magento-based websites. The ideal candidate should have hands-on experience in developing, maintaining, and scaling high-performance ecommerce platforms.The successful candidate will be responsible for building, configuring, and maintaining Magento 1x/2x ecommerce websites, as well...

ServiceNow Support SpecialistFedTec is seeking a ServiceNow Support Specialist to provide technical support, perform system maintenance, and assist end-users with ServiceNow-related issues. The ideal candidate will have a solid understanding of the ServiceNow platform, IT service management (ITSM) principles, and general IT operations. This role involves...

**Job Opportunity**We are seeking a skilled professional to join our team in the role of Tech Service Engineer. In this position, you will play a crucial part in delivering exceptional service and technical support.Key Responsibilities:Assist in troubleshooting and make recommendations to determine the root cause of issues.Liaise with team managers and...

Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers’ environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a...

Job Description Key Responsibilities - Assist in troubleshooting and make recommendations to determine the root cause of issues. - Liaise with team managers and technicians on quality issues. - Identify the root cause and report to the Lead for quality assurance and control. - Assist EV Maintenance Manager in liaison for technical and quality issues. -...

Job DescriptionKey Responsibilities- Assist in troubleshooting and make recommendations to determine the root cause of issues.- Liaise with team managers and technicians on quality issues.- Identify the root cause and report to the Lead for quality assurance and control.- Assist EV Maintenance Manager in liaison for technical and quality issues.- Ability to...