Sales Account Manager

2 weeks ago

Kannur, Kerala, India beBeeAccount Full time ₹ 12,00,000 - ₹ 18,00,000
Job Overview

We seek a professional to support the growth of our learning services by managing client relationships and driving sales.

The ideal candidate will have strong communication and organizational skills, with experience in account management or a related field.

  • Key Responsibilities:
  • Collaborate with senior leaders to develop and implement sales strategies.
  • Build and maintain relationships with key stakeholders to identify new business opportunities.
  • Develop tailored presentations and sales materials to effectively communicate value to clients.
  • Lead document creation for RFI and RFP responses to ensure timely and effective delivery.
  • Prepare and present quarterly business reviews and governance activities to stakeholders.
  • Monitor and track sales performance data and KPIs across the portfolio.
  • Conduct research on client organization changes to signal potential opportunities.
  • Partner with internal teams to develop solutions that meet unmet client needs.
  • Respond to routine client inquiries and escalate issues as needed.
  • Support business reviews, presentations, and reports to drive strategic decision-making.
  • Track account metrics, including SLA performance and client satisfaction, to inform sales strategies.
Requirements

To succeed in this role, you will need:

  • Essential Skills and Qualifications:
  • Strong relationship-building skills with the ability to communicate effectively with diverse stakeholders.
  • Presentation and pitching skills to create a compelling impression.
  • Clear and concise written and verbal communication.
  • Excellent organizational and time-management abilities.
  • Analytical mindset with comfort working with data and reporting tools.
  • Commercial acumen to make informed decisions.
  • Proficiency in Microsoft Office, particularly PowerPoint and Excel.
  • Team-oriented approach with a service delivery mindset.
  • Detail-oriented with a proactive approach to managing client needs.
  • Ability to work independently while also taking initiative when needed.
  • High level of professionalism in external-facing communications.
  • Adaptable and comfortable working in a fast-paced environment.
Preferred Qualifications

A successful candidate will also possess:

  • Desirable Skills and Experience:
  • Basic understanding of learning and development concepts and corporate training models.
  • Familiarity with managed learning services and learning platforms is an advantage.
  • Understanding of account management processes in a services environment.
  • Awareness of client service and stakeholder communication best practices.
  • Some exposure to project management or customer success tools.
  • 4–8 years of experience in account coordination, client services, project management, or operations roles.
  • Experience working in or with professional services, learning, or talent development sectors.
  • Demonstrated ability to support client relationships and manage operational details.

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