Appian Platform Support Specialist

4 weeks ago


Delhi, Delhi, India Wall Street Consulting Services LLC Full time

Are you looking for a challenging and rewarding career opportunity in the field of Appian platform administration? We are seeking an experienced Technical Support Engineer to join our team at Wall Street Consulting Services LLC. As a key member of our support team, you will be responsible for providing technical expertise to our business customers across various regions worldwide.

The successful candidate will have a passion for improving customer experience and internal systems, tools, and processes used by different Appian applications RAD teams. You will work closely with our business and development teams to translate functional requirements into Appian business flows using process models, rules, expressions, CDTs, and component integrations.

The role requires strong problem-solving and decision-making skills, as well as excellent written and verbal communication skills to effectively communicate with both technical and non-technical teams. You will also have the ability to work collaboratively in a team environment and maintain up-to-date knowledge of Appian versions and comprehensive understanding of detailed upgrade procedures.

We offer a competitive salary package, including an estimated annual salary of $95,000, based on industry standards and market conditions in the United States. If you are a motivated and experienced professional with a passion for Appian platform administration, we encourage you to apply for this exciting opportunity.

  • Foster agile relationships between software development and IT operations, establish and refine Continuous Integration (CI) and automation key processes, release schedules, and infrastructure designs
  • Perform Appian Low Code Platform Operations and Appian version upgrades, fix installations, and ensure continuous operational functionality 24/7
  • Work with the business and development teams to help translate functional requirements into Appian business flows with the help of process models, rules, expressions, CDTs, and component integrations
  • Maintain the stability and availability of the Appian environment, ensuring continuous operational functionality 24x7
  • Experience using Appian Monitoring and Logging, Appian Health Check reports, Load Balancer Web Server Engine, and Services Server
  • Set up shared CI/CD environments, CI/CD pipeline efforts, ensuring testing and delivery best practices to facilitate controls to run smoothly within DevOps processes
  • Work with system owners', technical teams, functional teams, to design, implement, test, and validate systems
  • Work with Agile teams, Developers, QA, Operations, Production Support to oversee code releases and deployments
  • Responsible for maintaining compatibility and interoperability of the Appian systems with pipeline tools, cloud services, and mission systems
  • Promptly implement and provide solutions in the event of production downtime due to technical issues

Please note that the salary estimate is based on industry standards and market conditions in the United States. The actual salary may vary based on individual qualifications, experience, and location.



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