Technology Solutions Professional

1 day ago

Cochin, Kerala, India beBeeITSupport Full time ₹ 90,00,000 - ₹ 1,50,00,000

Our company is seeking a skilled IT Support Specialist to join our global technology team. The ideal candidate will have strong expertise in Microsoft technologies, Entra ID (Azure AD), Intune, security, and migrations, as well as excellent communication and client-handling skills.

This role requires the ability to implement, operate, and maintain Entra ID (Azure Active Directory) and Intune, configure and support Azure Single Sign-On integrations, and collaborate with the Security team to manage Microsoft Security Stack and enterprise-wide security protocols.

The successful candidate will also be responsible for managing patch updates, compliance, preventative maintenance, and optimization, leading and executing Windows, email, and cloud migrations, designing, implementing, and supporting enterprise infrastructure solutions, and managing upgrades, performance optimization, and capacity planning.

In addition, the IT Support Specialist will provide L1–L3 support across systems, networks, and databases, lead helpdesk operations, and act as a trusted IT partner for teams and clients, delivering clear, professional, and timely communication.

Key Responsibilities:

  • Implement, operate, and maintain Entra ID (Azure Active Directory) and Intune.
  • Configure and support Azure Single Sign-On integrations.
  • Collaborate with the Security team to manage Microsoft Security Stack and enterprise-wide security protocols.
  • Manage patch updates, compliance, preventative maintenance, and optimization.
  • Lead and execute Windows, email, and cloud migrations.
  • Design, implement, and support enterprise infrastructure solutions.
  • Manage upgrades, performance optimization, and capacity planning.
  • Provide L1–L3 support across systems, networks, and databases.
  • Lead helpdesk operations.
  • Act as a trusted IT partner for teams and clients.

Requirements:

  • Associate or Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).
  • 5–8 years' progressive experience in IT/system administration (L1–L3).
  • Hands-on expertise in Entra ID (Azure AD), Intune, Microsoft Security Stack, Azure SSO, Microsoft 365 Administration, Windows Server, Active Directory, Google Workspace & Google Cloud administration, networking protocols, system security, storage, backups, and disaster recovery, virtualization, scripting, and automation tools.
  • Microsoft/CompTIA or equivalent certifications are a plus.
  • Proven track record in client-facing IT support with strong communication, problem-solving, and stakeholder management skills.

Benefits:

  • Opportunities for growth and development.
  • A collaborative and dynamic work environment.
  • A competitive salary and benefits package.

Others:

  • We are an equal opportunities employer.
  • We welcome applications from diverse candidates.

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