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Store Operations Manager

3 weeks ago

Raipur, Chhattisgarh, India beBeeManagement Full time ₹ 20,000 - ₹ 25,000
Store Officer Job Description

The Store Officer is responsible for overseeing store operations and staff management. This role requires a high level of organizational skills, excellent communication, and problem-solving abilities.

Key Responsibilities:
  • Recruitment and Training: Manage the hiring and training process for store staff to ensure they possess the necessary skills and knowledge to perform their duties effectively.
  • Performance Management: Oversee employee performance and provide constructive feedback to help them improve their work.
  • Customer Relationship Management: Develop and maintain strong relationships with customers to foster loyalty and encourage repeat business.
  • Inventory Management: Ensure accurate inventory levels and manage stockroom logistics to minimize waste and optimize storage space.
  • Discipline and Sales Review: Monitor store discipline and conduct regular sales reviews to identify areas for improvement.
  • Strategic Planning: Collaborate with senior management to develop strategic plans to drive business growth and increase profitability.
  • Talent Development: Foster a culture of continuous learning and development by providing opportunities for staff to upskill and reskill.
Requirements:
  • Presentation Skills: Excellent verbal and written communication skills are essential for this role.
  • Relationship Management Skills: Ability to build and maintain strong relationships with customers, colleagues, and stakeholders.
  • English Fluency: Strong English language skills are required for effective communication and record-keeping.
Preferred Skills:
  • Relevant Experience: Previous experience in a similar role or industry would be highly beneficial.
  • Relationship Building Skills: Ability to build and maintain strong relationships with customers and colleagues.
Education:

Bachelor's degree or equivalent qualification in a relevant field such as Business Administration or Retail Management.

Experience:

A minimum of 3 years' experience in a similar role or industry.