Restaurant Operations Lead

1 day ago


Kannur, Kerala, India beBeeHospitality Full time ₹ 25,00,000 - ₹ 28,00,000

We are seeking a seasoned Operations Manager to lead our daily food service operations and deliver exceptional customer satisfaction.

Key Responsibilities
  • Provide top-notch customer service by greeting customers politely and ensuring guest satisfaction.
  • Manage all aspects of the operation during scheduled shifts, making informed decisions on the spot and supporting staff to ensure seamless service delivery.
  • Oversee purchasing, storage, preparation, cooking, handling, and serving of food and beverages to meet high quality standards.
  • Act as a support system for all areas of the restaurant, generating reports and organizing training programs to enhance staff performance.
  • Ensure highest quality levels of products and hospitality, suggesting delectable options to walk-in customers to boost sales.
  • Collaborate with other staff members during peak hours to ensure efficient operations and positive customer experiences.
Requirements
  • Bachelor's degree in Hospitality Management or related field preferred.
  • 3+ years of experience in food service management.


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