Senior Technical SME

7 days ago


Hyderabad, Telangana, India PepsiCo Full time
About the Role

The Identity Access Management (IAM) Engineer will be the senior technical SME in the IAM organization leading the technical delivery of Customer Identity and Access management (CIAM).

The successful candidate will lead CIAM implementation projects hands-on from initiation to completion, including requirements gathering, solution design, implementation, testing, and deployment.

Responsibilities
  • Provides subject matter expertise in designing, solutioning, and implementing access management requirements.
  • Solution and implement customer identity access management solutions with hands-on experience in leading CIAM platforms such as Okta, Auth0, or ForgeRock.
  • Provide required knowledge and expertise to assist with the technical approach for the shared operational capabilities of CIAM, including user registration, self-service, authentication, authorization, administration, audit, and reporting.
  • Drive the adoption and migration to the enterprise CIAM capabilities.
  • Provides advanced engineering expertise to automate and administer identity and compliance requirements.
  • Working with Cybersecurity and API teams to document best practices, authentication patterns, and decision criteria for authentication and authorization.
  • Hands-on execution of identity management roadmaps and technology enhancements.
  • Support program goals and objectives leveraging expert Okta experience and skills.
  • Performs highly specialized and technical tasks associated with the most current and cutting-edge technologies.
  • Creates and maintains standards surrounding documentation related to identity processes, and infrastructure.
  • Provide level 3 production support to help diagnose and troubleshoot production issues.
  • Define best practice and development of troubleshooting processes, methodologies, standards, alerts, and reporting from CIAM platform(s) to be leveraged for operational monitoring.
  • Participate in incident response and security incident investigations related to IAM systems.
  • Adapt the architecture to evolving security conditions and support security guidelines.
  • Evaluate and recommend IAM technologies, tools, and vendors to support our organization's evolving security and business needs.
  • Develop and deliver applicable documentation, training, and knowledge transfer to both internal and external stakeholders.
  • Provide technical leadership in designing, configuring, and troubleshooting IAM solutions.
  • Evaluate and hands-on implement automation capabilities to simplify processes and deliver value/cost savings to the business.
  • Foster the Agile DevOps culture through the latest toolset to improve customer satisfaction through rapid, continuous delivery.


Qualifications
  • 9+ years of hands-on experience in authentication architecture, solutioning, and design roles.
  • 9+ years of hands-on experience with Okta and/or relevant access management tools.
  • 6+ years of scripting (PowerShell, Python) and development (Java, J2EE, JavaScript, React, REST API) experience.
  • 4+ years working with Agile and DevOps tools and methodologies.
  • Minimum Okta Certified Administrator: Okta Certified Consultant and/or Okta Certified Developer preferred.
  • BS/BA degree or equivalent experience.
  • CISSP / CIAM Certification is a plus.
  • Experience with CIC/Auth0 platform is a plus.


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