SME Nexthink Specialist

1 month ago


Hyderabad, Telangana, India SkySys Full time
Job Summary:

We are seeking a highly skilled Nexthink Specialist to join our team at SkySys. The ideal candidate will have a strong background in Nexthink concepts, architecture, and operational configurations.

Key Responsibilities:
  • Responsible for overall plan and design of Nexthink Architecture
  • Prepare Nexthink Implementation & Deployment Project & Execution Plan
  • Responsible for managing Nexthink Appliance via Linux command line
  • Creation of Nexthink process documentations
  • Responsible for preparing Nexthink test cases and Test execution
  • Coordinate with Client SME for Nexthink Implementation, Testing and Deployment sign off
  • Coordinate with Network team, AD team, SCCM team, Datacenter Team and Wintel teams for addressing Project dependencies
  • Envision, Plan & deploy Nexthink operational Configurations like Investigations, Alerts, Dashboards, Hierarchy, Services, categories etc.
  • Create scripts in PowerShell for Nexthink Act modules
  • Leading team of BAU consultants / engineers
  • Provide technical guidance and coordination with onsite / offshore team
  • Review Nexthink Engineering/Deployment project plan and progress
  • Participate in program and project review meetings
  • Coordination with BAU team for handover
  • Responsible for overall reporting and technical documentation needs

Requirements:
  • Strong Knowledge of Nexthink concepts, Architecture and Operational configurations
  • Good to know NLP – Nexthink Query Language
  • Strong knowledge in Win 7 / Win 8 / windows 10 Operating System
  • Good Knowledge of Desktop Support operations on L2 and L3 levels and incident management, Problem Management & Change Management
  • BASIC Knowledge of Linux /Unix Commands
  • BASIC Knowledge of SCCM deployment
  • Good Customer orientation and coordination skills
  • Good knowledge in deployment tools viz. SCCM, MDT, Altiris etc.
  • BASIC knowledge of Active Directory and Windows Servers
  • Basic understanding of networking concepts
  • Good Working knowledge in PowerShell scripting

Certifications and Education:
  • Windows 8 / windows 10 Certified
  • B.Sc., B. Tech or any Graduate with relevant experience


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