Business Analyst I, Analytics Operations
6 days ago
We are seeking a highly skilled Business Analyst to join our Analytics Operations team. As a Business Analyst, you will play a critical role in defining business problems and building analytical frameworks to help operations streamline processes.
Key Responsibilities- Apply multi-domain/process expertise in day-to-day activities and own end-to-end roadmaps.
- Translate complex or ambiguous business problem statements into analysis requirements and maintain a high bar throughout execution.
- Define analytical approaches; review and vet analytical approaches with stakeholders.
- Proactively and independently work with stakeholders to construct use cases and associated standardized outputs.
- Scale data processes and reports; write queries that clients can update themselves; lead work with data engineering for full-scale automation.
- Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis.
- Work with a variety of data sources and pull data using efficient query development that requires less post-processing.
- Actively manage the timeline and deliverables of projects, focusing on interactions in the team.
- Provide program communications to stakeholders.
- Communicate roadblocks to stakeholders and propose solutions.
- Represent the team on medium-size analytical projects in the organization and effectively communicate across teams.
- Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes.
- Have the capability to handle large data sets in analysis through the use of additional tools.
- Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes.
- Understand the basics of test and control comparison; may provide insights through basic statistical measures such as hypothesis testing.
- Identify and implement optimal communication mechanisms based on the data set and the stakeholders involved.
- Communicate complex analytical insights and business implications effectively.
The Analytics Operations and Programs (AOP) team is missioned to standardize BI and analytics capabilities, and reduce repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, SA marketplace.
AOP is responsible to provide visibility on operations performance and implement programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, Analysts, and Scientists who champion customer obsession.
We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities, and building advanced analytics capabilities.
We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams.
We are open to hiring candidates to work out of one of the following locations:
Bengaluru, KA, IND | Hyderabad, TS, IND
Basic Qualifications- 2+ years of tax, finance, or a related analytical field experience.
- Experience defining requirements and using data and metrics to draw business insights.
- Experience with SQL or ETL.
- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages.
- Experience with data modeling, warehousing, and building ETL pipelines.
- Experience working with Tableau.
- Experience using very large datasets.
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