
Quality Assurance Lead
6 days ago
Job Title: Quality Assurance Lead
">">The Quality Control Manager oversees the end-to-end quality check process for all verification reports sent to clients. This involves thorough background verifications, including residence checks, employment history, education qualifications, income proof, and other related aspects.
">To ensure compliance with regulatory requirements, this role requires strong analytical skills, attention to detail, and effective communication. The position also demands a proactive approach to identify errors or discrepancies in reports and timely correct them. It is crucial to maintain accurate documentation of errors and regular reports to management on quality trends.
">This role requires a Bachelor's degree in any stream and 2-3 years of experience in quality assurance, preferably in background verification or a related field. Strong analytical skills, excellent communication, and interpersonal skills are essential for success in this position.
">Key Responsibilities:
">Oversight of the quality check process for verification reports.Review of verification data for compliance with company processes and client-specific SLAs.Development and implementation of QA procedures and policies.Error identification and correction.Coordination with bank office executives and operations manager to resolve quality issues.Maintenance of documentation and quality trend reports.">">Required Skills and Qualifications:
">- Bachelor's degree in any stream.
- 2-3 years of experience in quality assurance, preferably in background verification or related industry.
- Strong analytical skills and high attention to detail.
- Excellent communication and interpersonal skills.
Benefits:
">This position offers opportunities for growth and development, with a chance to work in a dynamic environment. We value our employees' contributions and strive to provide a supportive and inclusive workplace.
">Other Requirements:
">- A valid driver's license is not required.
We welcome applications from qualified candidates who can demonstrate their expertise and passion for quality assurance. If you are a motivated individual with a strong commitment to excellence, we encourage you to apply.
">Keyword: Verification
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