System Reliability Specialist

6 days ago

Udaipur, Rajasthan, India beBeeReliability Full time ₹ 18,00,000 - ₹ 20,00,000
Job Title: System Performance Expert

Insight Global is a leading provider of technology talent, hiring a full-time Monitoring Engineer to join the LLM Proxy Team at Cisco. This role is critical for ensuring high reliability of globally deployed web applications.

Key Responsibilities:
  • Monitor Grafana dashboards and observability tools to detect failures and performance issues.
  • Act as the primary SRE for incident response, initiating reports from automated alerts or joining active incident channels.
  • Deliver frequent updates to customers and incident commanders during incidents.
  • Assess system health by interpreting operational metrics such as Quantiles, P99, and Prometheus data.
  • Manage permutations of a globally deployed microservices architecture running on Kubernetes.
  • Collaborate with engineering and support teams to resolve issues efficiently.
  • Maintain strong communication and customer service throughout incident lifecycles.

This role requires 3+ years of experience monitoring and responding to incidents in a globally deployed web application, strong experience with microservices architecture on Kubernetes, and excellent communication and customer service skills.

Requirements:
  • Advanced knowledge of monitoring tools and technologies.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced environment.

As a Monitoring Engineer, you will play a vital role in ensuring the reliability and performance of our globally deployed web applications.

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