Product Service Expert

2 weeks ago


Gurgaon, Haryana, India beBeeEventManagement Full time ₹ 15,00,000 - ₹ 28,00,000
Job Overview
We are seeking a skilled professional to join our Client Services department in Event Management software product. The ideal candidate will have excellent communication skills, strong analytical abilities, and a high comfort level with online software products.

Main Responsibilities:
Support clients over the phone and email by providing technical assistance and answering their product questions
Gather client requirements for future releases of the product
Create and maintain all product documentation
Implement and manage the online portion of client events as needed
Communicate with the client and review the initial implementation with them and make required changes

Key Skills:
Excellent communication skills (verbal and written)
Strong analytical and logical skills
Experience in US Customer service is a must
Graduate/ Undergraduate with 1-6 years of work experience
Strong business acumen, ethics, and high integrity

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