
Customer Service Representative
3 days ago
We are seeking a highly motivated and skilled Customer Service Representative to join our team. The successful candidate will be responsible for delivering exceptional customer experiences, building strong relationships, and driving business growth.
About the RoleThe ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. They will be responsible for handling customer inquiries, resolving issues, and providing product information.
Key Responsibilities- Acquire new customers through effective sales strategies and techniques.
- Provide top-notch customer service, ensuring customer satisfaction and loyalty.
- Upsell and cross-sell products and services to existing customers.
- Analyze customer feedback and provide actionable insights to improve business operations.
- Maintain accurate records of customer interactions and transactions.
To be successful in this role, you will need:
- A high school diploma or equivalent.
- Basic knowledge of computer software and applications.
- Excellent communication and problem-solving skills.
- Ability to work in a team environment.
- Freshers can apply.
We offer a competitive salary, opportunities for career growth and development, and a dynamic work environment.
Gumla - Chakradharpur location preferred.
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