Customer Service Representative
2 days ago
Job Title: Customer Service Representative
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
Key Responsibilities:
- To acquire new customers by providing excellent customer service and ensuring their needs are met.
- To handle customer inquiries and resolve any issues promptly and efficiently.
- To upsell and cross-sell relevant products or services to customers.
- To maintain accurate records of customer interactions and update customer information as necessary.
Requirements:
- A high school diploma or equivalent is required.
- Basic knowledge of sales and customer service principles is essential.
- Freshers with strong communication skills and a positive attitude can apply.
- Bilingual skills in the local language would be an added advantage.
Preferred Skills:
- Sales and marketing experience would be beneficial.
- Familiarity with CRM software and other tools would be an asset.
About Us:
We offer a dynamic work environment, opportunities for growth and development, and a competitive salary package. If you have a passion for delivering exceptional customer service, we encourage you to apply.
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