Key Support Assistant

3 days ago


Coimbatore, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 2,50,000 - ₹ 5,00,000
Job Title: Key Support Assistant

We are seeking a Key Support Assistant to join our team. This role will provide key support to the CRM team and senior executives in their day-to-day activities.

  • This includes assisting with customer coordination, following up with clients for documents and payment schedules, maintaining customer data and updating records regularly, handling incoming calls, emails, and walk-in customer queries, and supporting senior executives in reports and documentation.

The ideal candidate will have good communication and coordination skills, basic knowledge of MS Office (Excel, Word), and a pleasant personality with a customer-centric approach.

Key Responsibilities:

  • Assist in customer relationship management tasks.
  • Maintain accurate and up-to-date customer records.
  • Provide exceptional customer service via phone, email, or in-person.
  • Support senior executives in reporting and documentation tasks.

Requirements:

  • Excellent communication and interpersonal skills.
  • Basic knowledge of Microsoft Office applications.
  • A pleasant and customer-focused attitude.
  • Ability to learn and adapt quickly.

Benefits:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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