WFO Customer Support Specialist

2 days ago

India beBeeCustomerSupport Full time ₹ 5,00,000 - ₹ 10,00,000
Job Title: Virtual & WFO Customer Support Associate - UP, Delhi, Punjab, Chandigarh, India

About the Role:

We are looking for a highly motivated and customer-focused individual to join our team as a Virtual Customer Service Associate. As a member of our team, you will be the first point of contact for our customers, answering their requests through phone, chat, and/or email.

Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.

  • Hard-working, articulate, and detail-oriented
  • Friendly and customer-focused in every situation
  • Ability to learn quickly and embrace change
  • Comfortable multi-tasking in a high-energy environment

Responsibilities and Requirements:

This role involves delivering exceptional customer service through various communication channels while working collaboratively with our team members.

As a Virtual Customer Service Associate, you must possess strong problem-solving skills, effective communication skills, and a positive attitude towards serving customers.

Required qualifications include a high school diploma or equivalent, excellent written and verbal communication skills, and proficiency in using computers and software applications.

What We Offer:

As a Virtual Customer Service Associate, you will have access to expert training and ongoing opportunities to develop your skills and knowledge.

You will also enjoy a dynamic and fast-paced work environment where no two days are the same, along with opportunities to make a real difference in our customers' lives.

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