Senior Operations Coordinator, Medical Coding Team
1 week ago
We are seeking an experienced Senior Operations Coordinator to join our Medical Coding Team at Access Healthcare Services. This role is responsible for coordinating day-to-day service delivery of large groups of Medical Coders across various specialties.
Key Responsibilities- Manage client relationships and ensure service delivery meets customer expectations.
- Create and maintain process documentation, updating it as needed.
- Oversee operations through end-to-end planning, process document review, and root cause analysis.
- Assist with new team member training and ensure consistent growth and development.
- Monitor staff performance and ensure targets for controlling attrition and shrinkage are met.
- Prepare and maintain management reports, tracking process KPIs and dashboard metrics.
- At least 8 years of experience in E/M – IP/OP coding.
- Certified coder from AAPC or AHIMA.
- Proven team handling experience.
- Excellent communication skills.
The estimated salary for this role is ₹1,200,000 - ₹1,500,000 per annum, depending on experience.
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