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1 day ago
As a key member of our business banking team, the Relationship Manager plays a crucial role in providing financial solutions to meet the working requirements of business banking customers. This includes ensuring best-in-class relationship management and customer experience, positioning the bank as their preferred partner.
The successful candidate will be responsible for acquiring new customers for business banking with a deep understanding of credit assessment. They will work closely with product and operations teams to drive effective customer acquisition, servicing, and deepening.
- Responsible for acquiring new business banking customers with detailed knowledge of credit assessment
- Knowledge of liability, Forex, trade, and client relationships, delinquency management, relationship management, and analytical mindset
- Effective portfolio management through continuous monitoring of accounts and renewals, enhancement, retention, and maintaining portfolio hygiene with minimal open deferral and covenants
- Develop superior working relationships with branch banking for cross-leveraging and synergy optimization, working within the overall bank ecosystem with other stakeholders
- Evaluate growth strategy based on competitor analysis and feedback from different channels and customers
- Recommend process changes to improve service efficiency and quality across the branch network
- Demonstrated ability in sales planning and conceptualizing promotions and marketing initiatives
- Understanding of financial statements, credit assessment, and title-security documents
We are seeking an experienced professional with 5-10 years of relevant branch banking experience. A Chartered Accountant (CA) qualification is preferred.
Required Skills and Qualifications:- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Proficiency in MS Office and relevant software
The selected candidate will enjoy a competitive salary package, including bonuses and benefits.
Others:The bank offers a dynamic and supportive work environment, opportunities for career growth and development, and a chance to make a real difference in the lives of business banking customers.
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