
Credit Relationship Specialist
5 days ago
Role Summary:
As a seasoned professional in customer management, you will play a crucial role in driving business growth through effective customer engagement and strategic credit risk management.
Key Responsibilities:
- Source and train customers to ensure optimal account performance
- Conduct thorough credit checks to assess creditworthiness and inform lending decisions
- Manage repayment collections from customers in a timely and efficient manner
- Develop and implement key performance indicators (KPIs) to track business metrics such as collections quality, disbursal amount, and insurance attachment rate
- Collaborate with the operations team to facilitate smooth disbursements and collections processes
Required Skills and Qualifications:
- Proven experience in customer management and credit risk assessment
- Strong analytical skills to analyze customer data and inform business decisions
- Effective communication and interpersonal skills to build strong relationships with customers and colleagues
- Ability to work independently and as part of a team to drive business outcomes
Benefits:
- Competitive compensation and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
What We Offer:
Our organization is committed to fostering a culture of innovation, teamwork, and excellence. As a valued member of our team, you can expect:
- Meaningful work that drives business impact
- Collaborative and inclusive work environment
- Continuous learning and development opportunities
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