Senior Deal Analyst
2 weeks ago
About Etech
Etech is a leading provider of customer experience solutions, offering a range of services to help businesses deliver exceptional customer experiences.
Job Summary
We are seeking a highly skilled Senior Deal Analyst to join our team. As a Senior Deal Analyst, you will be responsible for assisting all verticals of the PSS organization, managing requests for new and renewals contracts, coordinating internal stakeholder discussions, and improving processes in SFDC and integrations into downstream finance and PSA systems.
Key Responsibilities
- Assist all verticals of the PSS organization in managing requests for new and renewals contracts.
- Manage requests for new and renewals contracts in partnership with Sales, Legal, Accounting, and Finance teams.
- Coordinate internal stakeholder discussions and alignment on deal-related matters.
- Improve processes in SFDC and integrations into downstream finance and PSA systems.
- Manage the Medallia PS organization's SPIFF and referral tracking process.
- Create SFDC reporting and dashboards as needed.
Requirements
- 3+ years of experience in deal desk activities.
- Demonstrated ability to work effectively with a diverse stakeholder group across Finance, Sales, Pricing, Legal, Systems/IT.
- Excellent communication skills, comfortable with communicating with all levels of the organization.
- Ability to analyze complex deal structures and translate sales tasks to executable customer contracts.
- Expert knowledge in Microsoft Office, Salesforce, CPQ, and Google Apps.
- Understanding of software revenue recognition issues, including revenue recognition under ASC 606.
- Previous experience of sales/pipeline forecasting is a bonus.
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