Strategic Business Leader

4 days ago

Tirupati, Andhra Pradesh, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Leading Business Units is a highly impactful role that demands exceptional leadership skills. As a Senior Manager/Associate Director, you will be responsible for driving team performance and ensuring daily service level metrics are met.

This involves managing claim personnel, including hiring, training, performance assessment, planning, and delegation of workload. You will also provide mentorship and development to your direct reports and meet defined quality, customer experience, and efficiency requirements.

The role requires:

  • Ensuring accountability to internal and external stakeholders for specific engagements
  • Managing claim personnel, including hiring, training, and performance assessment
  • Driving transformation projects to make processes more efficient and effective
  • Engaging with customers to understand and address their pain points
  • Providing direction and mentorship to the operations team for goal delivery and promoting a learning culture
  • Aligning to customer goals and delivering on commitments consistently

Key capabilities required for this role include:

  • Minimum 14 years of experience in the relevant domain and skill
  • Experience managing complex service delivery, multi-group, multi-disciplinary projects, preferably in the L&A Domain, with extensive exposure to managing large teams
  • Ability to define projects, execute within timelines, and deliver projects on time

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