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Ecommerce Operations Specialist

2 weeks ago

Mumbai, Maharashtra, India Organic Spree Full time

We are looking for an Ecommerce Specialist to join our team at Organic Spree, a innovative startup brand specializing in Ayurvedic products. The successful candidate will be responsible for managing and optimizing the ecommerce platform, handling customer service inquiries, and implementing strategies to drive sales and enhance the user experience.

Key Responsibilities
  • Manage and optimize the ecommerce platform to improve sales and customer engagement
  • Handle customer service inquiries and resolve issues efficiently
  • Implement strategies to drive sales and enhance the user experience

The ideal candidate will have strong analytical skills, e-commerce knowledge, and sales experience. They will also possess excellent customer service and communication skills, with the ability to work in a fast-paced environment.

Requirements
  • Analytical Skills, E-Commerce, and Sales
  • Strong customer service and communication skills
  • Experience in managing Domestic as well as Global ecommerce platforms such as Amazon, Flipkart, Meesho, Walmart, etc.
  • Knowledge of running Ads on particular marketplace
  • Proficiency in data analysis and reporting
  • Attention to detail and ability to work in a fast-paced environment
  • Bachelor's degree in Business, Marketing, or related field