Senior Voice Process Specialist
4 days ago
We are seeking a highly skilled Senior Voice Process Specialist to join our team in Airoli, Mumbai. This is a permanent position with an opportunity to work on rotational night shifts for US/UK clients.
About the RoleThis is an exciting opportunity to leverage your experience in international voice processes and provide exceptional customer service to global clients.
Key Responsibilities:- Provide top-notch customer service to international clients via voice calls
- Work effectively in a dynamic environment with rotating shifts (5 days a week)
- Maintain up-to-date knowledge of international voice processes and best practices
- Collaborate with the team to achieve high performance targets and quality standards
- Minimum 1 year 3 years of experience in international voice processes
- Excellent communication and interpersonal skills
- Able to work in a rotational shift schedule
- Knowledge of International BPO processes
- Competitive salary: ₹450,000 - ₹600,000 per annum based on qualifications and experience
- Two-way cab facility
- 02 weeks offs [per week]
- Medical benefits
- Insurance
- Corporate benefits
Inventionyard Pvt Ltd is a consulting company delivering best suitable candidates to clients. Our expertise spans software procurement, architecture advice, design and development through to deployment, administration, support and training.
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