Senior Voice Process Specialist

4 days ago


Mumbai, Maharashtra, India Inventionyard Full time
Job Summary

We are seeking a highly skilled Senior Voice Process Specialist to join our team in Airoli, Mumbai. This is a permanent position with an opportunity to work on rotational night shifts for US/UK clients.

About the Role

This is an exciting opportunity to leverage your experience in international voice processes and provide exceptional customer service to global clients.

Key Responsibilities:
  • Provide top-notch customer service to international clients via voice calls
  • Work effectively in a dynamic environment with rotating shifts (5 days a week)
  • Maintain up-to-date knowledge of international voice processes and best practices
  • Collaborate with the team to achieve high performance targets and quality standards
Requirements:
  • Minimum 1 year 3 years of experience in international voice processes
  • Excellent communication and interpersonal skills
  • Able to work in a rotational shift schedule
  • Knowledge of International BPO processes
What We Offer
  • Competitive salary: ₹450,000 - ₹600,000 per annum based on qualifications and experience
  • Two-way cab facility
  • 02 weeks offs [per week]
  • Medical benefits
  • Insurance
  • Corporate benefits
About Us

Inventionyard Pvt Ltd is a consulting company delivering best suitable candidates to clients. Our expertise spans software procurement, architecture advice, design and development through to deployment, administration, support and training.



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