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Hardware & Software Documentation Specialist
2 weeks ago
We are seeking a skilled Technical Writer to collaborate closely with Product, Engineering, and Customer Success teams to craft documentation that elevates user experience.
Job OverviewThe ideal candidate will have 3+ years of experience in hardware and software environments, creating clear and concise documentation that meets the needs of our stakeholders.
Key Responsibilities- Partner with Product Managers to author release notes that clearly communicate product updates.
- Develop FAQs, user guides, product collateral, and internal documentation based on training sessions and engineering inputs.
- Contribute to API documentation efforts, translating technical details into clear reference guides.
- Deliver internal or customer-facing training sessions and create tutorial materials.
- Minimum 3 years of technical writing experience in companies handling both hardware and software products.
- Proven ability to collaborate with cross-functional teams to produce high-quality documentation.
- Strong experience creating instructional content, such as user guides and FAQs.
- Excellent written and verbal communication skills.
- Familiarity with documentation tools and basic markup languages.
- Experience with API documentation using formats like OpenAPI, Javadoc, Doxygen.
- Background in training development, creating curricula or session content.
- Knowledge of telematics concepts, including vehicle sensors, OBD devices, IoT connectivity, and fleet analytics.
