IT Infrastructure Specialist
1 week ago
Dew Software, a leading Digital Transformation company, is currently seeking a skilled IT Infrastructure Specialist to support our team's success. As a key member of our infrastructure team, you will play a crucial role in ensuring the stability, security, and optimal performance of our clients' IT systems.
Job Responsibilities- Maintain and monitor the stability, security, and performance of clients' IT systems.
- Install, configure, and maintain server operating systems, hardware, and software.
- Troubleshoot and resolve hardware, software, and network issues.
- Manage user accounts, permissions, and access rights.
The ideal candidate should have a good knowledge of Manage Engine UEMS with at least 2-4 years of experience. Additionally, expertise in Microsoft OS (Windows 10, 11) and Misc Hardware related troubleshooting is required.
Requirements- Good knowledge of Manage Engine UEMS with minimum of 2-4 years of experience.
- Expertise in Microsoft OS (Windows 10, 11).
- Expertise in Misc Hardware related troubleshooting.
- Ability to work with MTT on a daily basis to identify machines for SP upgrade, provide hands-on support.
- Collaboration with IT security on a daily basis to fix any IT security or network issue.
- Work with Firoz daily to execute projects, troubleshoot independently for any OS or hardware issue.
- Collaboration with OEM for hardware issues, Microsoft for OS issues, and ManageEngine for application-related issues.
- Working with the Server team for domain and GP-related issues.
We offer competitive compensation, estimated around $120,000 per year, depending on experience. Benefits include Azure Infrastructure Experience, CI/CD Pipeline Experience, Containerization in the Cloud, Machine Learning Expertise, Programming Skills, Data Management, Collaborative Team Player, and Documentation skills.
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