IT Infrastructure Specialist

1 week ago


Bengaluru, Karnataka, India Dew Software Full time

Dew Software, a leading Digital Transformation company, is currently seeking a skilled IT Infrastructure Specialist to support our team's success. As a key member of our infrastructure team, you will play a crucial role in ensuring the stability, security, and optimal performance of our clients' IT systems.

Job Responsibilities
  • Maintain and monitor the stability, security, and performance of clients' IT systems.
  • Install, configure, and maintain server operating systems, hardware, and software.
  • Troubleshoot and resolve hardware, software, and network issues.
  • Manage user accounts, permissions, and access rights.

The ideal candidate should have a good knowledge of Manage Engine UEMS with at least 2-4 years of experience. Additionally, expertise in Microsoft OS (Windows 10, 11) and Misc Hardware related troubleshooting is required.

Requirements
  • Good knowledge of Manage Engine UEMS with minimum of 2-4 years of experience.
  • Expertise in Microsoft OS (Windows 10, 11).
  • Expertise in Misc Hardware related troubleshooting.
  • Ability to work with MTT on a daily basis to identify machines for SP upgrade, provide hands-on support.
  • Collaboration with IT security on a daily basis to fix any IT security or network issue.
  • Work with Firoz daily to execute projects, troubleshoot independently for any OS or hardware issue.
  • Collaboration with OEM for hardware issues, Microsoft for OS issues, and ManageEngine for application-related issues.
  • Working with the Server team for domain and GP-related issues.

We offer competitive compensation, estimated around $120,000 per year, depending on experience. Benefits include Azure Infrastructure Experience, CI/CD Pipeline Experience, Containerization in the Cloud, Machine Learning Expertise, Programming Skills, Data Management, Collaborative Team Player, and Documentation skills.



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