Travel Telecommunication Specialist

3 days ago

Kanpur, Uttar Pradesh, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000

Our company is looking for a skilled Telecaller to join our team in Salem. In this role, you will be responsible for making outbound calls to potential customers, providing detailed information about our travel packages, answering customer inquiries, and handling bookings.

The ideal candidate should have excellent communication and interpersonal skills, with the ability to effectively persuade and negotiate with customers. Experience with CRM software and maintaining customer databases is also essential. Additionally, a strong problem-solving attitude and ability to work independently are required.

This is a full-time on-site position that offers a unique opportunity to work with a leading international tour operator. If you possess the necessary skills and qualifications, we encourage you to apply.

  • Key Responsibilities:
  • Make outbound calls to potential customers to promote travel packages
  • Provide detailed information about travel packages and answer customer inquiries
  • Handle bookings and ensure customer satisfaction
  • Maintain customer databases and use CRM software efficiently

Requirements:

  • Excellent Communication Skills: Effective communication and interpersonal skills are essential for success in this role. You should be able to articulate complex information clearly and persuasively.
  • Customer Service Experience: Previous experience in customer service or a related field is highly desirable.
  • CRM Software Proficiency: Familiarity with CRM software and database management is necessary for maintaining accurate records and maximizing productivity.
  • Problem-Solving Skills: A strong problem-solving attitude and ability to think critically are essential for resolving customer queries and issues.
  • Teamwork and Independence: The ability to work independently and as part of a team is crucial for success in this role.

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