Chief Digital Transformation Officer
2 weeks ago
The ideal candidate will lead the organization's digital transformation efforts, driving innovation and efficiency across operations.
- Oversee the design, deployment, and maintenance of IT software applications.
- Develop and execute a comprehensive digital transformation roadmap that aligns with business objectives.
- Lead, mentor, and manage a team of Business Analysts/PMs. Foster a culture of continuous improvement, innovation, and collaboration.
- Manage multiple digital projects concurrently, ensuring they are delivered on time, within scope, and within budget.
- Drive digital innovation and efficiency across the organization.
- Develop and implement digital strategies to improve operational efficiency and customer experience.
- Lead and manage a team of Business Analysts/PMs.
- Manage digital projects from initiation to delivery.
- Development and approval of a 3-year digital transformation roadmap within the first 6 months.
- On-time and on-budget delivery of key digital projects.
- Reduction in average time to complete service-related tasks due to new software.
- Achievement of user adoption rates within a specified timeframe.
- Successful recruitment and retention of top talent.
- Completion of professional development goals for all team members.
- Quantifiable reduction in operational costs or increased revenue from new digital processes.
- Improvement in key performance metrics.
- Regular, well-received progress reports to executive teams.
- Positive feedback from department heads on collaboration and project outcomes.
- Business acumen and understanding of organizational needs.
- Software Development Lifecycle (SDLC) expertise.
- Agile, Scrum, and Lean methodologies knowledge.
- Digital ecosystem integration skills.
- Change management and leadership abilities.
- Strong communication and interpersonal skills.
- Problem-solving and analytical skills.
- Industry knowledge and best practices awareness.
- Bachelor's degree in Information Technology, Computer Science, Business Management, or a related field. A master's degree is preferred.
- Relevant industry certifications such as ITIL, PMP, CISSP, CISM, or equivalent are a plus.
- Minimum of 7-10 years of experience in a technology or business-related field, with at least 3-5 years in a leadership or managerial role.
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