Elevated Production Operations Leader

3 weeks ago


Chennai, Tamil Nadu, India Everstage Inc. Full time
Key Responsibilities

We are seeking a skilled Production Support Manager to lead our day-to-day production operations. As a key member of our team, you will work closely with cross-functional teams to ensure quick resolution of issues and smooth deployments.

The ideal candidate will have strong communication skills and technical understanding, as well as the ability to analyze complex issues and develop effective solutions.

  • Manage Production Support: Lead a team to monitor, triage, and resolve production issues in real-time, minimizing impact on end users.
  • Triage & Assign Work: Quickly assess incidents and assign them to the appropriate team or engineer, ensuring timely resolution.
  • Collaboration: Act as the primary point of contact between engineering teams, customer success, and QA during incidents, facilitating clear communication and updates.
Nice-to-Have Skills
  • Scripting Languages: Familiarity with scripting languages like Python or Bash for basic automation.
  • Cloud Platforms: Experience working with cloud platforms such as AWS, Azure, or GCP, as well as monitoring tools like Datadog, Grafana, or Prometheus.

Everstage Inc. offers a competitive salary range of $120,000 - $160,000 per year, depending on experience and qualifications.



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