User Experience Investigator

2 days ago

Shimoga, Karnataka, India beBeeUserResearch Full time US$ 80,000 - US$ 1,20,000
User Researcher Role

Cvent's User Research team is expanding and seeks an experienced User Researcher to thrive in a dynamic, agile environment. Our mission is to deliver exceptional experiences for individuals planning and attending meetings and events.

Key Responsibilities:

  • Plan and conduct evaluative research (e.g., card sort, tree testing, usability, heuristics evaluations) and support generative research efforts for specified products or small program areas to build deep user understanding and empathy.
  • Help teams cross-functionally by synthesizing and communicating the right information, defining and measuring success.
  • Create testable hypotheses and use research findings to support, challenge, and innovate Cvent's product.
  • Apply your expertise and knowledge of research methodologies, human factors, the user-centered design process, and statistics to product and service design in an iterative development environment.
  • Work with design, analytics, product management, customer support, marketing, and sales to formulate and address research questions.
  • Independently and collaboratively plan, execute, and analyze research across product or program areas.
  • Perform qualitative data analysis and support ongoing coding efforts.
  • Support survey design and execution as well as perform statistical analyses.
  • Undertake secondary research scans and comparative/competitive analysis.
  • Contribute to the evolution of User Research practice within a small team.

Requirements:

  • Bachelor's and/or master's degree in the study of user experience, design, research, business, or related fields; e.g., Information Design, Human Factors/HCI, Psychology, Cognitive Sciences, or alternative equivalent project/portfolio experience.
  • 4 to 19 years' conducting user research within a UX team for software/web-based products.
  • Demonstrated knowledge of user-centered design principles and practices.
  • Familiarity with the hospitality industry and experience working on enterprise software is desirable.
  • Experience with one or more of the following is beneficial:
    • Quantitative survey programming and analysis.
    • UX Research for Meeting/Event Planners, Attendees software.
    • UX Research for Mobile app or web development.
    • Managing and recruiting a usability lab.
    • Developing and executing research in support of product globalization.
    • Establishing and/or managing product/software baseline measurement system.

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