Spanish Operations Manager

1 week ago

Aligarh, Uttar Pradesh, India beBeeLeadership Full time ₹ 8,00,000 - ₹ 14,00,000
Job Title: Spanish Team Leader

We are seeking a highly skilled and experienced Spanish Team Leader to drive operational excellence in our team.

Key Responsibilities:
  • Maintain expert-level knowledge of assigned products and services, complete all required training and certifications.
  • Monitor customer issue trends, volume spikes, and case inventory to ensure timely resolution.
  • Lead daily team meetings and communicate operational updates effectively.
  • Conduct effective coaching and feedback sessions; manage follow-up actions to improve performance.
  • Ensure timely completion of compliance training and phishing exercises for self and team.
  • Review and analyze business reports; share performance metrics weekly to inform strategic decisions.

Requirements:

  • Expert level proficiency in web-based skills and Microsoft Office applications.
  • Strong time management, critical thinking, and organizational skills.
  • Ability to collaborate effectively with internal teams and directors.
  • Capable of multitasking and leading in a dynamic, team-oriented environment.
  • Demonstrates success in high-pressure settings and adapts to frequent changes.

Education: A graduate degree is preferred but not mandatory. The ideal candidate should be willing to learn and grow with the organization.

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