Salesforce Technical Specialist
2 weeks ago
Role Overview:
As a Salesforce Technical Specialist, you will play a vital role in ensuring the quality of our Salesforce applications. With a strong focus on testing best practices, you will support the team in delivering high-quality software solutions that meet customer needs.
Key Responsibilities:
- Conduct thorough testing of Salesforce applications to identify and resolve defects.
- Collaborate with cross-functional teams to prioritize and resolve defects.
- Strong knowledge of Salesforce Sales/Service Cloud, Profiles, Permission sets, OWD, Sharing rules, Validation rules, Approval process, email templates, FLOWS, Process builder and Triggers is required.
- Experience in using workbench, DataLoader and Salesforce Reports/Dashboards is essential.
- Bachelor's degree in Computer Science or related field is preferred.
- Excellent analytical and problem-solving skills are required.
Nice to Have:
- Experience with working on JIRA (or another equivalent tool) is preferred.
- Salesforce Certifications (Admin/Sales/Service Cloud) are a plus.
Benefits:
- We offer competitive benefits programs for all employees, including health insurance, flexible schedules, and professional development opportunities.
Our Commitment to You:
At Carrier, we value our employees as our greatest assets. We strive to create an inclusive and innovative work environment that fosters teamwork, creativity, and growth. We are committed to providing enriching career opportunities and listening to employee feedback to continuously improve our programs and practices.
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