
Ambitious Growth Professional Wanted
2 days ago
Job Summary:
Seeking an experienced Senior Growth Marketing Specialist to drive customer acquisition through referral programs, leveraging data-driven strategies and collaboration with cross-functional teams.
This role will be part of the organic growth marketing team and report to the Senior Director of Marketing.
Key Responsibilities:
- Manage and scale the largest channel of new customer acquisitions, optimizing cost efficiency.
- Develop and execute evidence-based strategies for referral programs, enhancing their performance through experimentation and A/B testing.
- Ensure seamless app experiences for referrals, collaborating closely with product, tech, and creative teams.
- Monitor and analyze metrics to improve conversion rates and reduce customer acquisition costs.
- Stay informed about industry trends to maintain a competitive edge in referral programs.
Additional Responsibilities:
- Design and implement multi-channel communication plans (email, in-app, push, WhatsApp) to boost awareness, engagement, and click-through rates.
- Create and optimize nurturing journeys through the funnel to enhance lead generation, referrals, and reviews.
- Analyze customer behavior and data to refine app flows and improve engagement and conversions.
Requirements:
- 5-8 years of experience in large-scale growth operations with a focus on referrals.
- Proven track record of managing budgets and driving growth performance in referral programs.
- Strong knowledge and prior experience with marketing automation platforms (Clevertap, WebEngage, MoEngage) and messaging platforms (Gupshup, Kaleyra).
- Passion for extracting customer insights, strong analytical, and problem-solving skills.
- Excellent communication, presentation, and data reporting skills.
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