Senior Branch Manager Assistant

1 week ago


Mumbai, Maharashtra, India HSBC Full time
Job Overview

HSBC is seeking a highly skilled and experienced professional to fill the role of Senior Branch Manager Assistant in our retail banking division. As a key member of our team, you will be responsible for assisting the Branch Manager in driving business growth, improving customer satisfaction, and maintaining operational efficiency.

About Us

We are one of the world's largest banking and financial services organizations, with operations in over 80 countries. Our commitment to innovation, customer service, and community development has earned us a reputation as a leader in the industry.

Salary and Benefits

The salary for this position is approximately ₹1,500,000 - ₹2,500,000 per annum, depending on experience. Additionally, you will receive a range of benefits, including health insurance, retirement savings plan, and paid time off.

Responsibilities

Your primary responsibilities will include:

  • Assisting the Branch Manager in achieving business objectives through sales and service excellence
  • Maintaining high levels of customer satisfaction and ensuring prompt resolution of customer complaints
  • Managing branch operations, including staff supervision and training
  • Developing and implementing strategies to improve branch performance and customer engagement
Requirements

To be successful in this role, you will need:

  • A postgraduate degree in a relevant field (e.g., business administration, finance)
  • At least 5-10 years of experience in a related field, preferably in a leadership or management capacity
  • Strong leadership, communication, and problem-solving skills
  • Proficiency in English language, both written and spoken
Additional Information

This is an exciting opportunity to join a dynamic and growing organization and contribute to the success of our retail banking division. If you are a motivated and results-driven individual with a passion for customer service and leadership, we encourage you to apply.


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